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KMID : 0386520140220020119
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Research Institute of Korean Medicone
2014 Volume.22 No. 2 p.119 ~ p.141
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Health-Care Services Recognition Comparison of patient between Korean Medicine Hospital and Seoul Health Center
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Chung Soon-Hyun
Nam Seung-Kyu
Kim Young-Il
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Abstract
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Objective : This study was designed to health-Care services recognition comparison of patient between Korean Medicine 00 Hospital and Seoul 00 Health Center.
Methods : 277 subjects were participated in this study. After a treatment, we analyzed a patient type by using a questionnaire. After all treatment, we conducted a survey about Medical Trust Scale, Medical Happiness Index Scale, Service Quality Scale. To evaluate a satisfaction degree, we analyzed results of survey statistically.
Results : The results of the analysis, Korean Medicine 00 Hospital group got a higher score than Seoul 00 Health Center group statistical significantly on Medical Trust Scale, Medical Happiness Index Scale, Service Quality Scale.
Conclusion : Korean Medicine 00 Hospital group got a higher score than Seoul 00 Health Center group. It was more effective in Korean Medicine 00 Hospital group than Seoul 00 Health Center group.
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KEYWORD
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Treatment tool by medical service perception index , Medical Trust Scale , Medical Happiness Index Scale , Service Quality Scale , Satisfaction evaluation of Korean Medicine 00 Hospital and Seoul 00 Health Center
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